Overview
Our refund policy is 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund.
We do not accept returns on our products.
Reimbursementt
You are entitled to a refund if the goods have been damaged on delivery or if, on opening them, you discover that the product has deteriorated before the date (xx/yy).
Once you have contacted us and the refund is requested, you will be asked to provide your bank details so that we can proceed with the transfer.
Need help?
Contact us at fermentierra.commande@gmail.com for any questions regarding refunds and returns.